Dayforce HCM Erfahrungen (2024)

Josh

Vorteile

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Nachteile

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

In Betracht gezogene Alternativen

ADP Workforce Now und Workday HCM

Gründe für den Wechsel zu Dayforce HCM

Cost and system capability were the reasons we decided on Dayforce.

Jessica

Vorteile

Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time.

Nachteile

While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal.

Vorteile

Easy to use features for both manager and employee. It's sleek-looking and doesn't require a lot of effort to learn how to use Dayforce. We are currently implementing document management and it seems simple, but effective.

Nachteile

Customer support has been both helpful and lacking. Helpful because of the forums, but it's very hit and miss with a rep. Sometimes I am given someone who is very helpful, provides guides, or reasonable answers within a good amount of time.Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business).

Vorteile

Product offers a wide array of HR/Payroll modules. Easy to streamline processes and allows clients to customize their environment.

Nachteile

Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run into as they encounter an issue to a process that was working before but has stopped working due to software update.

Vorteile

The Reports are very good and the product is easy to navigate.

Nachteile

Calling for support is a task. It is hard to get through when you are at a critical moment.

In Betracht gezogene Alternativen

KronoDesk

Warum Dayforce HCM gewählt wurde

Criterion caused a lot of payroll issues.

Zuvor genutzte Software

Criterion HCM

Gründe für den Wechsel zu Dayforce HCM

Because they could demo out nurses time would calculate correctly.

Vorteile

Real time payroll calculation is extremely beneficial.

Nachteile

Customer support is very difficult, often a language barrier.

In Betracht gezogene Alternativen

Paylocity

Warum Dayforce HCM gewählt wurde

We were not happy with ADP and their customer service.

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Dayforce HCM

Real time payroll

Vorteile

Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting.

Nachteile

If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents.

Vorteile

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Nachteile

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

Vorteile

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

Nachteile

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

In Betracht gezogene Alternativen

ADP Workforce Now und Workday HCM

Gründe für den Wechsel zu Dayforce HCM

Their continuous commitment to excellence and being a partner all the way

Vorteile

I appreciate the support community and education center. I like the design of the product and the overall intuitiveness of the system.

Nachteile

Reporting can be cumbersome as some reports that we must custom build should be standard; US compliance reporting could be more robust. Also, some of the HR modules are disjointed and it's inefficient to have to navigate to several different screens to process updates.

Vorteile

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Nachteile

In Betracht gezogene Alternativen

UKG Ready und ADP Workforce Now

Warum Dayforce HCM gewählt wurde

We are growing rapidly and we outgrew the functionality of our previous company. There were many things we had to do manually should now automatic in Ceridian - once its setup properly. Also, inconsistencies of setup in the previous system caused issues in reporting.

Zuvor genutzte Software

Netchex

Gründe für den Wechsel zu Dayforce HCM

The structure of team members have ONE record that is references by all the modules as opposed to multiple databases/records throughout the modules.

Vorteile

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

Nachteile

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

In Betracht gezogene Alternativen

BambooHR und Paylocity

Warum Dayforce HCM gewählt wurde

Zenefits support was horrible and there were a lot of bugs and payroll issues. We outgrew Zenefits once we reached over 150 employees

Zuvor genutzte Software

TriNet Zenefits

Gründe für den Wechsel zu Dayforce HCM

They really sold their product well, but they weren’t exactly honest in their sales pitch about some things. The customization was the most appealing.

Vorteile

Dayforce HCM offers features which are in high demand for an efficient HR division. The various modules ensure essential data is reportable and readily available for compliance testing.

Nachteile

The reporting module is complex and requires a high degree of IT knowledge. Topics are not aligned in statndard forms which creates frustrating events when building new reports.

In Betracht gezogene Alternativen

UKG Pro und Paycor

Warum Dayforce HCM gewählt wurde

Cost

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Dayforce HCM

Offered more features and seemed more User Friendly

Vorteile

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Nachteile

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

In Betracht gezogene Alternativen

Paychex Flex

Warum Dayforce HCM gewählt wurde

The value for the product and good reviews

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Dayforce HCM

The value and looking for a product that could do it all

Laurie

Vorteile

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Nachteile

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Vorteile

EE's can share legal entities, ease of moving employees, international component

Nachteile

Support, benefits and payroll cannot talk to one another for reporting purposes!! Crazy!!

In Betracht gezogene Alternativen

UKG Pro

Warum Dayforce HCM gewählt wurde

International component, flexibility, scalable

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Dayforce HCM

We voted on the best option for our needs

Verifizierter Rezensent

Vorteile

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

Nachteile

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

In Betracht gezogene Alternativen

Workday HCM

Warum Dayforce HCM gewählt wurde

Costs were getting too large for our growing company. We received a cheaper quote from Dayforce.

Zuvor genutzte Software

Workday HCM

Gründe für den Wechsel zu Dayforce HCM

Mainly cost savings. The cost to benefit ratio of saving money to have a less aesthetic and intuitive HR software favored keeping the existing software which everyone was accustomed to already.

Antwort von Dayforce

Vorteile

Centralized location for employee record keeping

Nachteile

Ease of feature implementation is difficult and requires lots of time and expertise outside of customer support. For example, it took us 6 months to correctly configure a form

In Betracht gezogene Alternativen

BambooHR

Warum Dayforce HCM gewählt wurde

Automated timesheets

Zuvor genutzte Software

PayFocus

Gründe für den Wechsel zu Dayforce HCM

Our sister company implemented Dayforce and we wanted to use the same system

Verifizierter Rezensent

Vorteile

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Nachteile

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

In Betracht gezogene Alternativen

ADP Workforce Now

Vorteile

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Nachteile

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

In Betracht gezogene Alternativen

Dynamics 365

Zuvor genutzte Software

Workday HCM

Vorteile

User-friendly interfaceComprehensive payroll functionalityRobust HR and benefits managementEffective talent managementPrecise time and attendance trackingOutstanding customer supportAffordable and scalable

Nachteile

Attendance Management: This area needs some updating. Is not easy to automate. Currently not able to view attendance points on the mobile app.

Vorteile

Ease of use. User friendly. Mobile capabilities.

Nachteile

Reporting cannot combine timesheet and payroll reports.

In Betracht gezogene Alternativen

UKG Pro und Workday HCM

Warum Dayforce HCM gewählt wurde

Increased workforce

Zuvor genutzte Software

Paylocity

Vorteile

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

Nachteile

There is nothing that i dont like . It is a great platform.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Dayforce HCM gewählt wurde

Everything was better on Dayforce

Zuvor genutzte Software

ADP Workforce Now

Vorteile

This product attempts to gather all HR themed items in one location. That is beneficial. Timesheets, schedules, pay stubs, benefits, etc.

Nachteile

Much of the software appears outdated. Organization is at a minimal, it's like they kept adding things and never organized it well. Locations for certain aspects are all over the place, and rarely makes sense where to find. Forms are not very clear. Training videos are outdated and show clearly older versions of the software. Work Schedules for my employees are never correct, I then correct it, but it keeps going back to incorrect schedule data, so I just ignore it and figure my employees know when they are working. For my employees, the clock-in, clock-out time sheets are horrible, it shows them nothing in regards to when they clocked in, when they clocked out, and how about a running total for hours for the week?...forget about it. From a manager stand-point, viewing my employees time sheets isn't good, as it doesn't total worked hours from time off hours to holiday hours, etc....so I always have to manually add up their hours to make sure correct. Lots of time wasted...

Vorteile

We use most modules in Dayforce,m the ability to have all of these modules within the same tool removes many barriers for ease of use such as multiple systems, passwords and user interfaces. Dayforce provides one single visual UI. The integration of the some of the modules makes to visability of supporting information seamless

Nachteile

With our complex set of T&Cs, WFM was hard to implement and requires consultancy for an expert in the field. The lack of a Agency Portal for recruiting and the in ability to view internal vacancies on the mobile app are drawbacks

In Betracht gezogene Alternativen

SAP SuccessFactors HXM Suite und Workday HCM